We’re Not Your Typical Replacement Window Company

I ordered vinyl windows to replace the original 1935 windows in a home that I purchased in 2022. Everyone at Window Depot was very professional and responsive, including Marcus and his crew, who were punctual, efficient, and respectful of my home when they installed the windows. I am very happy with my new windows and would highly recommend Window Depot.

Great experience, very professional.

Windows look great

Great experience.

Wonderful window replacement experience! Would recommend to anyone looking to replace windows!

Awesome Customer service! Awesome product! Professional installers! BEST OF THE BEST! RECOMMENDED FOR ALL WINDOW INSTALLS! We had some very old very difficult windows to replace. Knocked it out the park. Looks fabulous and house is much warmer. Thanks for the great job!

Window depot replaced all the windows in our house. We are so glad we used them-they were professional, punctual, and a pleasure to have around. They always communicated effectively with us, as well. Highly recommend.

Amazing! They were great!

What can I say about Window Depot.. They are just great. Wes and his team did a outstanding job taking out the old 1940 area window, installing the new windows and they are good looking.. Good job Window Depot.

They were awesome!

This was my second time having Window Depot replace windows for me. Supply chain issues have lengthened the time to get the windows manufactured, but absolutely worth the wait. The install crew was on time, efficient and friendly. I will 100% go back to them for any future window replacements.

Great Experience.

They were amazing! Very professional and efficient. I love my new windows.

Very professional, time accurate and knowledgeable. The crew Andrew, Will and Lascelles they truly are Window Depot pros. Thank you

Awesome experience! The team was great to work with, very clean and always on time!

Great job and very friendly and professional.

Service was great and would recommend.

Thrilled with our beautiful new doors and the quality of the installation. Foam insulation was used around the door casing so no air infiltration. installers were really nice and cleaned up thoroughly. I’ll use Window Depot again, highly recommend!

Great services

About 4 months ago George came out and gave a suggestion that 3 other company did not. No one suggested a sliding window option! He thought it would open up the room and save me a lot of money and it sure did!
Forward to today 10/28/22, Andrew and his crew came out on time and installed the windows. Notified me of a bend in one of the handle and let me know it will be replaced. Professional and communicated throughout the installation.
Very satisfied with the whole process!

Positive: Quality Guys were very friendly and explained everything after finished. 5 stars for sure

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value Great work Definitely would recommend this company

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value They did a great job on our vinyl siding and windows. House looks great!!

Positive: Professionalism , Quality , Value Very professional, worked quickly, and cleaned up thoroughly afterwards. New door looks great!

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value Everything from initial sales presentation to installation was five star! Installation foreman Robert Oliver was superb!

The crew that installed my door was on time and very polite. They replaced rotted areas around the door frame, insulated, and reinforced around the door. They put new framing around the door that looks fantastic, and they left everything neat and clean. I couldn't be happier with the door. It is very quiet in my house since the new door was put in. I wasn't expecting noise reduction. Just another added bonus.

Positive: Quality On time! Walked us thru process. Kept areas clean. Door install and new window. Friendly and great work!

Bought some replacement windows from Window Depot. I told them up front that I didn't want to sit through a long sales pitch and they honored that. They were great about keeping me informed on the status of my order, and the installation was clean and efficient. I would recommend giving them a call.

Great experience and service. The team that installed was great. Highly recommend

Best thing I can say is not only were they professional, they were polite and on time. The sales staff was always on time and delivered what they promised.
Oh, one more thing, the windows are energy efficient and are a great product. The best part, for the past two months since installation of the windows and siding, my electric bill went down more than 50%.
I would highly recommend these folks

Very friendly, responsive and knowledgeable. Hiring them to replace our windows. Will update review when complete!

After signing the contract the office sent me emails regularly telling me the progress of ordering, manufacturing and installing our door. The guys when they came to install the door were very professional. They worked quickly and well. One of the guys even moved a heavy bookcase back where it belonged. That kind of thing is above and beyond what the contract called for. I hadn’t even asked him to!

The crew was very nice and respectful. The quality and installation of the windows were above expectations.

Had 28 windows installed, 5 of which were specialty. The sales rep was very knowledgeable and was always quick to respond to all my questions during the entire process. He came the day the install was complete to ensure I was satisfied with the work and product.
The install team was extremely professional and kept me updated on the progress.
The windows are beautiful and are very quiet. Looking forward to seeing the decrease on the next utility bill!

It took me 9 years to replace 15 windows, and they were all replaced by Window Depot. And during those 9 years, the owners and installers have consistently shown that they value the customer and stand by their quality products. Marvelous!

From the beginning with a consultation to the installation the process was professional thorough and respectful. The guidance from the consultant helped me make the best selection for my home. And they look absolutely great I feel like I have a new home. The installation process was performed without causing me any angst, they showed total respect for my home.

I highly recommend window depot. Excellent product and service.

Fantastic service from sales all the way to installation. Every member of the company was polite, professional, and extremely easy to work with.

We met with several companies prior to deciding on Window Depot. Our neighbor referred us to them after having great service. We were happy with the information received during our quote on window quality and the replacement process. We were also happy with the service received during our window installation - on time, professional, protected our carpet, and cleaned up when they were done.

They were very prompt, courteous and professional. They cleaned up and exceeded my expectations.

Everything was great. From the initial assessment with Frank to the installation, Window Depot did everything they said they would. The windows look great. I did a lot of comparisons on the specs and details of the ProVia Endure Windows and they perform equal to many of the (much) more expensive windows out there. We also had a ProVia door installed and we are very happy with it. The installation crew was fantastic- respectful of my home, took care not to scratch my floors, took their time and did it right. They cleaned up everything and left my home as they found it. I'm very glad we chose Window Depot. Would definitely recommend to anyone.

Super friendly and knowledgeable people from purchase to install. Surprised and delighted with early installation. While waiting for our windows to arrive, the Company owners periodically touched base to let me know the status.

Window Depot of Richmond replaced all of the exterior windows and doors on our home. From the get go, they were honest and straight-forward and answered all my questions patiently. While waiting for delivery of the windows and doors, they regularly gave us status updates. Additionally, I was having other work done on my home, and they took the time to discuss my house projects directly with the other vendor to make sure the projects would not interfere with each other. For the days of install themselves, the crews arrived on-time and installed the doors and windows with great care. The crews were detail-oriented and clean. They too took the time to answer all my questions (I tend to have a lot of them, haha)...they definitely went above and beyond. I would unequivocally recommend Window Depot!

Installation team did a great job. Very professional. Took extra care that they left the work site clean and free of debris.

We got quotes from several companies in the RVA area for our windows. We went with Window Depot and so glad we did. Once major selling point was they do their own installs and do NOT subcontract out. The office stayed in contact with us during the entire process and the install went flawless. Highly recommend.

Wonderful company to do business with. We have used them before and will use them again in the future.

Mike was prompt and professional as the salesman and contact! He always emailed back within hours. Rob and his team did an excellent job with the installation. They were prompt, pleasant and knowledgeable.

We love our new door!

Mike was prompt and professional as the salesman and contact! He always emailed back within hours. Rob and his team did an excellent job with the installation. They were prompt, pleasant and knowledgeable.We love our new door!

Efficient service and very progressional. The windows look great. Cannot wait to use them.

Impeccable service from sales to installer! I was so pleased. After the top front installation, I wanted and had the top back windows installed also.

We just had a dozen windows installed, including one semi-circular challenging one. They did such a great job. Careful with the interior and exterior of the home. Looks great. Perfect caulk and installation. And great product. Could not be happier. On time, communicated well. Only down side was how long it took to get windows manufactured, but that is just how things are today, not the company's fault. And they stayed in touch about progress.

This is an update to my original review. We are coming up on two years since our siding was installed. Everything still looks great and despite living in a high wind area by the mountains we haven’t lost any siding. Crew did a good job and cleaned up site well.

We received several quotes for replacement windows and Window Depot USA came in very competitively and did not attempt to upsell us. Our salesman, Phil, was knowledgeable, friendly and above all, responsive. It took a while for our windows to arrive (understandable with all of the backlogs in every market right now) and then Gene and his crew arrived to install. Took a little less than 2 days to replace 13 windows and it looked like they were never here since they cleaned up thoroughly before they left. I highly recommend this company and will be using them again when the remaining 4 windows on our home begin to go. You will be satisfied by the price, quality, and installation of your windows if you go with this company.

Johnny and the rest of the window installation crew were AMAZING. The gentlemen were extremely polite and had the new windows in and finished in no time. I am so grateful for their help and kindness.

We had a wonderful experience! The team was awesome to work with, timely, CLEAN, and super friendly! Can’t say enough good things about this company and our experience! Highly recommend!!

Every part of this process was above my expectations. I can’t say enough great things about WD from the presentation to the installation. The price was fair and not over inflated and the installers treated my house with respect. They were friendly, hard working, and clean. I would have never known they were in or around my house. I Highly Recommend Window Depot. You won’t be disappointed.

This was a big job and Window Depot put enough workers on it to complete it in one day. They were hardworking, organized and polite! We are very happy!

Window Depot does an amazing job, start to finish. Highly recommend. I met with Frank during our initial meeting and he was honest without any hidden gimmicks.

Really great experience with WD. Very professional sales representative. Informative, responsive, no pressure at all, consultation was not unnecessarily lengthy, but answered all questions and provided all information in detail. Allowed me enough time to compare with other quotes and make a decision.

We are more than pleased with the quality of our windows. The installer’s were professional and left no mess behind. Thank you Window Depot!!!

They offer many different types of windows, so they can get whatever you're looking for. They also employ their own certified master installers. Great local company.

We LOVE our new vinyl windows! I couldn't have asked for any better service during the entire process. Our sales consultant truly listened to our needs and made helpful suggestions that suited our price range. Getting estimates from other companies was extremely frustrating as they tried to sell us products that were out of our price range. A total waste of time and energy. You won't have that experience with Window Depot. Communication was outstanding with updates and helpful information estimating the arrival of our shipment. In fact, the windows arrived ahead of schedule and were installed just days prior to Christmas! We were able to enjoy our beautiful new windows for the holidays. The installers were amazing, knowledgeable and trustworthy to have working in your home. They were extremely efficient and patient in answering my many questions! I would highly recommend Window Depot to everyone!

I experienced a highly professional experience from the sales offer throughout to installation of the door.

Owners care about their customers and employees. Would recommend to anyone looking for siding, windows, or doors.

Windows arrived earlier than anticipated, quick & easy install with professional and friendly crew!

Owners care about their customers and employees. Would recommend to anyone looking for siding, windows, or doors.

Very satisfied with both the windows and service they provided, love my new windows

Showed up on time , cleaned up after they were done and installed 10 new windows and they look great

I cannot say enough great things about this company, most importantly “how” they do business. Knowledgeable low pressure sales made a huge difference along with highly professional installers who took time to clean up and demo my new windows. Last but not least , Sheila and office staff were very patient and easy to work with,

I cannot say enough great things about this company, most importantly “how” they do business. Knowledgeable low pressure sales made a huge difference along with highly professional installers who took time to clean up and demo my new windows. Last but not least , Sheila and office staff were very patient and easy to work with,

Great experience. We had 25 windows replaced and installed a couple picture windows that are out of this world. The crew showed up on time, cleaned up after themselves every day, and played good music 🙂

Would definitely recommend!

We had a great experience from beginning to end. From the low pressure friendly sales experience to the pros sessional installers, we felt comfortable throughout our journey. When there was an issue the entire team worked to ensure our needs were met and we were satisfied with the resolution. This is the second time we have used Window Depot and I will recommend them to friends and family

They also installed vinyl siding. It took six months to get all the materials needed but once they started the job it was done in a timely fashion and we were very pleased. Very professional, on time and provided the services we needed. Very pleased.

Service was rendered sooner than expected. Satisfied with completion.

I found both crews to be extremely professional and focused on their work. They were very accommodating. They were very patient with my excitable and yapping dog.

I’m so glad I chose Window Depot for my replacement windows. What a wonderful experience dealing with professionals who truly care about their customers. Many thanks to George who came out and showed me all the options and explained it all from A to Z. And huge thanks to Gene and Elijah who worked so hard installing the windows. They look so beautiful! I appreciate your craftsmanship and the way you kept me informed of your progress every step of the way. I’ll be sure to call Window Depot for my next home improvement project.

Excellent product and installation by pleasant professionals.

The installation was a positive experience The team arrived in a timely were careful positive and professional My windows look great and I would recommend them to anyone who's looking for replacement windows. They were as advertised!

Excellent service from start to finish. Very friendly and professional staff. Demonstrated how the new windows work and answered all questions to my satisfaction.

Window Depot completely updated the appearance of my home. Jared and his team were wonderful to work with and they were an absolute professionals. Amazing service at a great value!

Our experience with Window Depot was great! Through the whole process, each person we encountered was helpful and knowledgeable. Gene and his crew did a fantastic job installing my door!

We had the windows in our Florida Room and Breakfast Nook replaced. We replaced the double windows with double sliders and a triple window with a triple slider. The windows look amazing. The crews for installation were wonderful and on time. They clean up after themselves; yes, they vacuum. Their product is great, but their customer service is what sets them apart from everyone else. They stand behind their product and their word. We had an issue due to the way our old windows were constructed and designed. They worked with us and we came to resolution that not only works for us and them, but the final look is incredible. In today's world, it is refreshing to see owners stand behind their name, product, employees, and still provide the customer service we all want. We will definitely be using them again for the rest of our windows and doors.

I had a really good experience with these guys. They did a great job.I was reading some of the other reviews and most of the complaints are due to the delays in installation. That is a widespread problem right now in construction. I am really surprised the prices were as reasonable as they were because many companies have jacked up their rates to compensate for the high demand.

Gentlemen were polite & on time. They diligently & efficiently went about their task. We are delighted about our new door & can’t wait for our windows to be completed. We are very satisfied with the finished product.

I had a really good experience with these guys. They did a great job.

I was reading some of the other reviews and most of the complaints are due to the delays in installation. That is a widespread problem right now in construction. I am really surprised the prices were as reasonable as they were because many companies have jacked up their rates to compensate for the high demand.

Window Depot did 15 replacement windows in my home and I've dealt with a lot of contractors in my day and have had mostly sub par experiences. This was NOT the case with Window Depot. From the sales person all the way to the installers, This was a top notch group of people to work with. They made the whole process extremely easy.

After hearing favorable comments from several of our neighbors who used Window Depot for their window replacement, we included them in a list of potential vendors for total replacement of 46 windows and 2 doors in our house. Their salesperson delivered prompt and thorough bids that were price competitive. We chose WD to install Provia Endure windows. WD sent a 3 teams of installers to install our windows. They did an excellent workmanlike job, took pains to clean up after themselves, were very courteous and friendly, and finished the job in 3 1/2 days. The Provia doors were done at a separate time in one day. We couldn't be more pleased with these windows and doors. The house is much quieter, the sun is much less intense through the double UV resistant panes, the window insulation is much better and the view outside is spectacularly clear. Thanks WD for such a good job!

Our new windows look great. Respectful and knowledgeable installation crew.

Love my new window. Schedulers need to call if there is an installation delay.

From the moment I called to when Frank came and explained the process, types of windows, and answered questions, through the installation and then the follow up call, I was impressed by their professional manner. I was not expecting the windows to be as sound proof as they have been. No more car doors shutting, drive by noise, garbage truck noise, even birds chirping outside our windows have subsided. It is nice and quiet! Slight tint makes it nice and I can open and clean them soo easily! Best money I have spent ever (besides my wedding)!!! They also sponsor Dog Rescue! Thanks Frank and your Team!

Window Depot removed all (21) of our windows and installed new custom windows in our home, and trimmed it all out with vinyl and sealant they did an excellent job very professional. Quick, on time, great prices, excellent follow through. This will be my go-to window company.

Jared was great at answering any questions and explaining the install process. He is an asset to your team! Service was great.Service: Window installation

Has been great product and service

Jared was great at answering any questions and explaining the install process. He is an asset to your team! Service was great.

This company was very competitive with their prices, their reviews led us to choose them over a similar price competitors. Their work was very detailed oriented and their crews are very polite and on time! We would use them again and again!Service: Window installation

This company was very competitive with their prices, their reviews led us to choose them over a similar price competitors. Their work was very detailed oriented and their crews are very polite and on time! We would use them again and again!

They replaced 10 windows in just a few hours and did a great job. They were courteous and helpful and the windows look great. The pandemic made the wait for the windows kind of long, but once they were here the process was seamless.Service: Window installation

They replaced 10 windows in just a few hours and did a great job. They were courteous and helpful and the windows look great. The pandemic made the wait for the windows kind of long, but once they were here the process was seamless.

Very good experience. Professional and experienced.

Very good experience. Professional and experienced.Service: Window installation