Great customer service and professional
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Response from the owner - 2024-08-29
Thank you so much for your kind words, Craig! We are thrilled to hear that you had a great experience with our team. We pride ourselves on providing excellent customer service and maintaining a high level of professionalism. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing Window Depot of Charlottesville!
The expertise and quality of customer interaction is top notch. Mike is a very personable man who listens and answers questions so that he's understood. Also, the installation crews are efficient, thorough and displayed expert craftsmanship. I've never been more pleased working with a perfect home upgrade. I highly recommend Window Depot!
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Response from the owner - 2024-08-29
Thank you so much for your kind words, Sooze! We are thrilled to hear that you had such a positive experience with our team and that you are happy with your home upgrade. We appreciate your recommendation and are grateful for the opportunity to work with you.
Second time using Window Depot…first time we had 23 windows replaced, but didn’t replace three in an unfinished basement area. Regretted not doing them all the first time and would not have considered using any other company based on our previous experience. They kept me updated through the entire process, arrived on time, were extremely friendly, and did an excellent job. Highly recommend the team at Window Depot!!
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Response from the owner - 2024-08-15
Thank you for your continued support and for choosing Window Depot again for your window replacement needs. We are thrilled to hear that you had a positive experience with our team and are pleased with the results. We appreciate your recommendation and look forward to working with you again in the future.
We’ve had Window Depot install 10+ replacement windows over the years. They always offer top-notch service, and the installers do great work. Would definitely recommend them!
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Response from the owner - 2024-06-04
Thank you so much for your kind words, Domenic! We are thrilled to hear that you have been happy with our service and the quality of our work. It means a lot to us that you would recommend us to others.
They showed up right on time! Had the 1st window out within minutes. All 4 windows were replaced within 3 and a half hours! They were so sweet to my baby crawling around. They were so quiet i could barely tell they were here! Highly recommend!!!
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Response from the owner - 2024-04-29
Thank you so much for taking the time to share your positive experience with our team at Window Depot of Charlottesville. We are thrilled to hear that our team was able to efficiently and considerately complete the window replacement in your home. Your recommendation means a lot to us, and we appreciate your support.
Joanne Faillace
4/29/2024
Window Depot did an outstanding job from start to finish, from the low pressure initial sales visit to the installation of our new high efficiency windows. Their pricing was excellent and their work top notch. We would highly recommend them for anyone needing to replace their windows.
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Response from the owner - 2024-04-29
Thank you so much for taking the time to share your positive experience with Window Depot of Charlottesville. We are thrilled to hear that you were happy with our sales process, pricing, and installation of your new windows. We truly appreciate your recommendation.
Luther Behringer
4/05/2024
Window Depot did an excellent job. From salesperson to installation, everyone was very professional and highly competent at getting the job done. I highly recommend them!
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Response from the owner - 2024-04-05
Thank you so much for taking the time to share your experience, Luther! We are thrilled to hear that you were pleased with our team's professionalism and competence. It was a pleasure working with you.
Mikhail Zemmel (Misha)
3/22/2024
Window Depot stands out by its caring attitude, diligent approach, and transparent pricing. We had 12 windows replaced, full frame, in two days. We have been well informed at every step, from measurement, to ordering, to picking installation day. The installers are very experienced, and everything went exactly as planned. Every window fitted, no damage on the exterior or interior of the house. There was a warning that we may have to touch up paint around the interior trim, but the guys were so careful that there was only one tiny spot to touch up. Windows are good quality, we quickly noticed the difference in sense of keeping warm air in and dampening direct sunlight. The inside glass is warmer to touch than on our old windows (we have some left), and that is only double pane, not triple pane, which should be even better. We tried working with two other companies, and did not proceed with one due to pricing and another due to incorrect window ordering. After thorough comparison we turned to Window Depot, and have no regrets.
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Response from the owner - 2024-03-22
Thank you so much for taking the time to share your experience with us, Misha! We are thrilled to hear that you are satisfied with the service provided by Window Depot of Charlottesville. Your feedback is greatly appreciated, and we are glad that our team was able to exceed your expectations. If you have any further questions or concerns, please do not hesitate to reach out. Thank you again for choosing Window Depot for your window replacement needs.
William Mooneyham
3/19/2024
The whole experience with Window Depot was Awesome… the ProVia windows are superb. I can’t say enough about the installation process fast efficient, too-notch quality of work. Job site was left spotless by the guys. If I had it to do all over I would have picked Window Depot sooner. No complaints here what so ever. Very Satiafied customer!!!
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Response from the owner - 2024-03-19
Thank you so much for your kind words, William! We are thrilled to hear that you had an awesome experience with Window Depot and that you are pleased with your new windows. Our team takes pride in providing top-notch quality work and ensuring that our job sites are left spotless. We are grateful for your business and are happy to have you as a satisfied customer.
We had a very positive experience. We were very happy with the whole process. The installers were very respectful and professional. We love our two new sliding glass doors
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Response from the owner - 2024-01-19
Thank you for taking the time to share your positive experience with us, Barbara! We're delighted to hear that you were happy with the entire process and that our installers were respectful and professional. It brings us great joy to know that you love your two new sliding glass doors. If you have any further feedback or questions, please don't hesitate to reach out.
Great products, great people.
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Response from the owner - 2024-01-19
Thank you, Linda, for your kind words! We are thrilled to hear that you are satisfied with our products and our team. Your feedback means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Ellen M. Briones
12/19/2023
We just finished up our third window/door project with Window Depot. We are THRILLED with our new front entry doors and sidelights. When you plan a project with Window Depot from the sale to the install everything goes like clockwork. Plus the team is really fun to work with as they all know their products inside and out. Our team lead Rob arrived with the crew; secured the site, checked on our pets, sealed off the area so mess wouldn't enter the rest of the house and executed a flawless install with full clean-up and haul away. It was a complicated removal of a 1960's jerry rigged sidelight treatment and custom carved double entry doors-with age cracks- that leaked heat and cool air depending on seasons. The new entryway is no longer drafty and cold as our doors and sidelights have terrific insulation and a tight seal. They are the finishing touch to our remodel. Previous Window Depot projects included a window wall of sliders and two new custom window installs. This team is THE BEST to work with and everything is guaranteed 100%. Can't recommend highly enough!
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Response from the owner - 2023-12-19
Thank you so much for your glowing review, Ellen! We are absolutely thrilled to hear that you are loving your new front entry door and windows. It's wonderful to know that your experience with Window Depot, from the sale to the installation, went smoothly and seamlessly. We truly appreciate your support and satisfaction. If you ever need any further assistance or have any questions, please don't hesitate to reach out.
Had a very positive experience with the Window Depot team from start to finish. The installers (Wes, Rob, & AJ) all worked well together and did great job. They totally cleaned up after each day.
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Response from the owner - 2023-12-19
Thank you for taking the time to share your positive experience with our team at Window Depot USA of Charlottesville, William. We're pleased to hear that our installers, Wes, Rob, and AJ, worked well together and did a great job. We pride ourselves on not only providing excellent service but also ensuring that our work area is clean and tidy throughout the process. If you have any further feedback or questions, please feel free to reach out.
Vanessa Elswick
9/19/2023
Window Depot replaced 20 windows and a door last week at our house. We couldn't be happier. Wes and his co worker were efficient and timely. They left absolutely no mess behind. We are so pleased at how they look .. just beautiful!
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Response from the owner - 2023-09-19
Thank you, Vanessa, for your kind words! We're thrilled to hear that you're delighted with the window and door replacement services provided by our team. We're proud to have met your expectations and are grateful for your positive feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Wes and his crew did a superb job. Timely installation and kept a very clean worksite!
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Response from the owner - 2023-08-19
Thank you so much, Brad! We truly appreciate your kind words about the job done by Wes and our crew. Timely installation and maintaining a clean worksite are both top priorities for us, so we're glad to hear that we met your expectations. If you have any further feedback or questions, please don't hesitate to reach out.
Window Depot did an amazing job replacing the windows on my 1950s-era home. Everyone I spoke with at the company was professional and helpful. Mike, the sales rep, was very down-to-Earth and quoted a price that was much lower than the other companies I spoke with; DeNika in the office kept me updated about the status of my job; and Rob and AJ, the installers, were timely, efficient, and very careful with the quality of their workmanship and cleanliness of the job when they were finished. When Mike told me that they were scheduling jobs several months out, I was worried— but Window Depot is awesome, and definitely worth waiting for.
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Response from the owner - 2023-07-19
Thank you so much, Pamela, for your kind words and for choosing Window Depot of Charlottesville for your window replacement project. We are thrilled to hear that you had a positive experience with our team. It is always our goal to provide professional and helpful service to our customers. We will be sure to pass along your compliments to Mike, DeNika, Rob, and AJ. We appreciate your patience with our scheduling and are so glad that we were able to meet your expectations. Thank you again for your feedback and for recommending us. We hope you are enjoying your new windows!
Patricia Najera Hamrick
7/19/2023
The Window Depot team installed new windows throughout our house. They were very respectful of the property and schedules, as well as professional and friendly..
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Response from the owner - 2023-07-19
Thank you, Patricia, for taking the time to share your experience with us. We are thrilled to hear that our team was able to provide you with excellent service and that you are happy with your new windows. We appreciate your business and hope you enjoy your updated home!
We got 3 picture windows installed. Our experience was very positive. We really appreciated the low pressure sales approach and the patience to discuss our desires until we got it right. The installation crew (Roo, Thomas, TY and Patrick) was top notch. They explained everything to me as they went along and carefully inspected the work before asking me to accept it. The results were fantastic! The windows look like there is no is glass in them. Great job!
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Response from the owner - 2023-06-19
Thank you for taking the time to share your positive experience with us, Fred! We are thrilled to hear that our team provided excellent customer service and that you are happy with the final results. We appreciate your business and hope you continue to enjoy your new windows for years to come.
Great job using excellent windows.
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Response from the owner - 2023-06-19
Thank you, Henry, for taking the time to leave us a positive review. We're thrilled to hear that you're happy with the quality of our windows and we appreciate your business.
Window Depot did a fantastic job with our quote to installation. Whole process was simple and straightforward.
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Response from the owner - 2023-05-19
Thank you so much for taking the time to share your positive experience with Window Depot of Charlottesville. We strive to make the process as easy and straightforward as possible for our customers, and we're thrilled to hear that we succeeded in your case. Please don't hesitate to reach out if you have any further needs in the future.
Great men and great job on the installation
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Response from the owner - 2023-05-19
Thank you so much, Pattie! We greatly appreciate your kind words and are thrilled to hear that our team did a great job on your installation. It was a pleasure working with you and we hope you enjoy your new windows.
Window Depot delivered an awesome product installed by excellent professionals. I am 100% satisfied and would recommend them to anyone who is looking for great windows. Mike Amdusky made the whole process easy. I have talked on the phone with other Window Depot people and they are so kind and helpful. Bravo!
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Response from the owner - 2023-05-19
Thank you for taking the time to share your positive experience with Window Depot of Charlottesville. We take pride in providing excellent customer service and are happy to hear that our team made the process easy for you. Thank you for recommending us to others and for your kind words about our team members. We appreciate your business.
Very friendly, reasonably priced and very efficient
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Response from the owner - 2023-05-19
Thank you for taking the time to leave a review, Theresa! We're thrilled to hear that you found our team friendly, our prices reasonable, and our service efficient. We always strive to provide our customers with the best experience possible. If you have any further feedback or questions, please don't hesitate to reach out.
The entire process went smoothly. All employees came when they said and work was finished in a reasonable amount of time. Leivi and Carlos did a fantastic job with the installation and clean up!
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Response from the owner - 2023-05-19
Thank you for your five star review. The Window Depot of Charlottesville team is delighted we could serve you so well.
The team arrived on time and did an awesome job! Highly recommend using Window Depot for any of their services!
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Response from the owner - 2023-05-19
Thank you so much for taking the time to share your positive experience with our team. We're thrilled to hear that we were able to provide you with excellent service and that you would recommend us to others. Please don't hesitate to reach out to us again in the future for any of your window, door or siding needs.
Installers worked efficiently and were happy to wear masks inside for my toddler’s benefit. I appreciated that so much! DeNika always answered my questions so patiently.
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Response from the owner - 2023-04-19
Thanks so much for taking the time to share this awesome feedback! We're happy to hear that you had a great experience with us at Window Depot of Charlottesville.
They did a great job from start to finish
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Response from the owner - 2023-04-19
We appreciate the nice feedback of Window Depot. Thank you and have a great day!
Connie Sylvester
4/19/2023
100% positive experience for quality. Knowledge of sales rep. Service of office staff. Install crew: rockstars. This was our second time to use Window Depot for our home and we were just as pleased the second time as the first. I should add that this was a very big job of 48 windows and three doors. Lots of climbing and maneuvering in small spaces.
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Response from the owner - 2023-04-19
That is so amazing to hear, Connie! Thank you so much for taking the time to share your feedback with our team at Window Depot USA of Charlottesville. It's great to know that we continue to provide our customers with everything they need. Have a great day!
We had a great experience in Charlottesville with Windows Depot Richmond VA. They installed 17 windows and one door, all in three days. That included wrapping the external window frames with aluminum facing. Our salesman Mike and installers Gene, Mike, and Ryan were all experienced, masterful, and very customer friendly. These windows really make a difference and the ease of the whole process was, wonderfully, a great gift. Honestly, I don’t know how another business and crew could be better than this one.
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Excellent company to work with from sales and information to installation and warranty. I had 3 exterior doors plus storm door installed on a 1920 bungalow. These were incredibly tricky to install and the team did it masterfully! Great quality and such an upgrade from old doors. I chose Window Depot based on a friend’s recommendation and couldn’t be happier. Highly recommend them.
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Response from the owner - 2023-04-19
That's wonderful to hear. Thank you so much for your review. We appreciate you!
We love the customer service at the Window Depot in Charlottesville! From the consultant to the install team, everyone is amazing and friendly. They have even stood by their work! We had a minor issue with some adhesive yellowing on the window frame after a few months, and they came out and took care of it. We highly recommend them for your window needs!
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Response from the owner - 2023-04-19
Thank you, Amy. We appreciate your kind review of Window Depot USA of Charlottesville!
Very happy with our window installation experience. Very professional; showed up on time and left areas clean of any debris. Would recommend Windows Depot for replacement windows.
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Response from the owner - 2023-05-19
Thank you for taking the time to leave us this wonderful review. We are delighted to hear that you had a positive experience with our team and that you are happy with your new windows. We appreciate your recommendation.
Loving our sliding glass door. Can feel the difference when it comes to hearing. Well insulated plus we get to enjoy the view of our yard. Installers did a great job of installation.
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Response from the owner - 2023-04-19
That's so great to hear. We're thrilled to know you are happy with your new door. Thank you for taking the time to share your feedback.
These windows are great. Wes and his team did a outstanding job,they are polite and professional in there work..They cleaned up afterwards inside and outside. I 'll use Window depot again.
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Response from the owner - 2023-04-19
We appreciate the lovely feedback of Window Depot of Charlottesville. Thank you and have a great day!
Our new windows are fantastic. The installation crew was friendly, yet professional, and quick, finishing a day ahead of schedule. Window Depot exceeded our expectations in every way.
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Response from the owner - 2023-04-19
We are thrilled to read your amazing review! Our Window Depot of Charlottesville team is delighted we could serve you so well. Thank you!
Very thorough and consciences about their service. Product is high quality. It is evident when you see it
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Response from the owner - 2023-04-19
Thank you so much for your kind words about Window Depot. We are very proud of the quality of our products, and we appreciate your review!
Great service and products
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Response from the owner - 2023-04-19
Thank you so much for your review of Window Depot of Charlottesville! We truly appreciate the feedback.
WindowDepot did an excellent job with my window and door replacements. They arrived on time and cleaned everything up before leaving. I’m very happy with the crew and the looks of my updates.
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Response from the owner - 2023-04-19
Thank you so much for your positive review, Lorita! We're so glad to hear that you're pleased with the work our crew did and the end result! We appreciate your feedback and are grateful for your business.
From initial design consultation, to final install and clean up, we had a fantastic experience.
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Response from the owner - 2023-04-19
Thank you so much for taking the time to leave us a review, David! We're thrilled to hear that you had a fantastic experience with us.
My name is John Collier and I live in Charlottesville. Every part of the process from the initial sales call to final installation was absolutely 5 star. I was particularly impressed by installation pro Robert Oliver. I would recommend this fine company without hesitation.
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Response from the owner - 2023-04-19
That is so amazing to hear John. Thank you so much for taking the time to share your feedback with our team at Window Depot of Charlottesville. We really appreciate it.
Window Depot just installed a new front door for my house. The door looks great, is a quality product, and the installers were terrific. The whole experience was great.
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Response from the owner - 2023-04-19
Thank you so much for your kind words, Lynn! We're delighted to hear that you had a great experience with Window Depot. We strive to provide quality products and services, and we're glad we could exceed your expectations.
We replaced all old windows in our townhouse with ProVia Endure. A great experience all around. Mike was great going over options and helping us decide which windows/options were right for us. Delivery took a while, as expected due to lingering Covid-related supply chain issues (ordered in April, installed in October). Rob, A.J. and Pat did a great job on the installation. The new windows have transformed our views and we're looking forward to increased comfort this winter.
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Response from the owner - 2023-04-19
Thank you for the wonderful review. We're grateful to know that your experience with us was an amazing one!
Pleasant experience. Good communication. Love the new windows. Installers were professional, timely and kept jobsite clean. Very pleased. A+ Good job guys!
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Response from the owner - 2023-04-19
Thank you for your review, Lee. We appreciate the positive feedback and your kind words about the professionalism and cleanliness of our installers. We are glad that you are pleased with your new windows. Thank you for choosing Window Depot.
The crew did excellent and were all courteous and professional. They kept us well informed, cleaned as they went, and did a great job!
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Response from the owner - 2023-04-19
That is so amazing to hear, Andrea! Thank you so much for taking the time to share your feedback with our team at Window Depot of Charlottesville. It's great to know that you're pleased with our work on your project.
Awesomeness
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Response from the owner - 2023-04-19
Thank you, Marcus, for your kind words about Window Depot! We really appreciate your feedback.
Replacement windows and vinyl siding installed professionally and at a high standard. We couldn't be more pleased. Wes and Smurf did a fantastic job and were a pleasure to work with. Thanks, guys.
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Response from the owner - 2023-04-19
Thank you for your five star review. Our Window Depot of Charlottesville team is delighted we could serve you so well.
We had them replace 51 windows at the office on Pantops. The sales people, the staff and the installers are all amazing. Communication is excellent. They show up on time and never stop working from the minute they get there until they are finished for the day. They clean up each day. Price is excellent. Quality is excellent. Highly recommend. Would give them 10 stars if possible. They also finished earlier than planned!
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Response from the owner - 2023-04-19
Hello and thank you for the wonderful review. We are thrilled to hear that you have nothing but amazing things to say about our team at Window Depot of Charlottesville. We appreciate you!
Jonathan Kessler
4/19/2023
Excellent work, beautiful energy efficient windows. And insulate vs sound too!
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Response from the owner - 2023-04-19
Thank you for your review, Jonathan! We appreciate you taking the time to share your experience. We are glad to hear that you are happy with your new energy efficient windows.
Great work very organized and efficient
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Response from the owner - 2023-04-19
Thank you so much for your review of Window Depot of Charlottesville! We are happy to know you are pleased with our work.
Door looks great!! Very professional service
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Response from the owner - 2023-04-19
Thank you, Susan! We are glad to hear that you are pleased with our professional service and the look of your door. We appreciate your feedback.
Sliding door installed; looks great. Three-man crew got the job done quickly and removed/cleaned up all debris. Provided product and warranty info and reviewed any questions. Install happened ahead of schedule. Thanks.
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Response from the owner - 2023-04-19
Thank you for your review, Sheila. We appreciate your feedback and are glad that you had a good experience at Window Depot of Charlottesville.
Crystal Drumheller
4/19/2023
I absolutely love my windows. The whole process from estimate to installation was smooth. The price was well within my budget and I wasn't pressured to do anything extra I couldn't afford or didn't want. The installation crew was respectful of my property and very efficient. I was updated throughout the process with my windows being made and being put on the schedule for installation. I'm just thrilled that I'm able to put my windows up and they stay up. I would definitely recommend Window Depot!
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Response from the owner - 2023-04-19
We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. Thank you for taking the time to post your review.
My entire experience with Window Depot was very positive. Sales person was knowledgeable and transparent, product was good quality and reasonably priced compared to other companies, installation was smooth and efficient and friendly. I highly recommend them.
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Response from the owner - 2023-04-19
Thank you for your kind words and for sharing your positive experience with Window Depot. We are very pleased to hear that you enjoyed your experience and we appreciate your recommendation.
Window Depot of Charlotteville is top notch company to work with!
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Response from the owner - 2023-04-19
Thank you for the glowing review, Chris! We appreciate your feedback!
I was kept up to date on every stage of the process. The whole process was outstanding, starting with Mike explaining all the aspects of the windows I was going to purchase, to the inhouse staff who kept me informed of when the windows arrived and scheduling, to the installers were professional and kept me informed of what their schedule would be for the 2 days of installation. Truly a great customer service experience.
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Response from the owner - 2023-04-19
Thank you for your five star review. The Window Depot of Charlottesville team is delighted we could serve you so well.
Had windows and doors installed by window depot. It was a positive experience right from the start, from when the Salesman came out to measure and sell the windows and doors, to the numerous questions before during and after the salesman was here, and to the installers who were prompt, courteous and professional. They cleaned up and removed all old material. Address all minor issues before they left and explained how everything worked. And the best part the dogs loved all the workers and the workers love the dogs. I would use this company again and will definitely refer them to others that need windows or doors.
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Response from the owner - 2023-04-19
We are so happy to hear that our team at Window Depot of Charlottesville served you so well. Thank you for taking the time to share your kind words.
Anyone in the Charlottesville area would be foolish not to use Window Depot to replace their windows. We had Window Depot replace every window in our home aand also our front foor and storm door. The workmanship was superb. Our crew, Rob and his men, , were meticulous; were very.attentive to us and made sure we understood what needed to be done, and were great to work with. My wife and I cannot think of one thing negative to say about our experience with Window Depot. As for value, we had an estimate from another window company that advertises extensively on C-Ville television and their price quote for just replacing 4 windows was outrageous. We replaced all our windows in our house and the two doors for not much more than thw quote for just 4 windows from this other company. Window dpot: great value; great customer service; and great people.
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Response from the owner - 2023-04-19
Thank you so much for your kind words Hal! We are so glad that you had such a positive experience with Window Depot, and it's truly wonderful to hear that you felt the value was great too. We strive to provide the best customer service possible and it's great to know that we achieved that with you. Thank you again for your review!
Window Depot of Charlottesville exceeded expectations on all fronts, from sales and coordination over appointments to installation. They took on a project that two other companies refused because of the aluminum siding on the outside of the house. Pleasantly surprised with the quality of the windows and installation. They beat Lowes' price by half.
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Response from the owner - 2023-04-19
Wow, what a wonderful review. Thank you! We are delighted we could serve you so well!
Patricia Guerrero
4/19/2023
The install guys were great. Also, the sales office kept us posted throughout the process. Would recommend to everyone.
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Response from the owner - 2023-04-19
We appreciate the lovely feedback of Window Depot. Thank you!
Great work and great savings.
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Response from the owner - 2023-04-19
We appreciate the five stars! Thank you for rating Window Depot and have a great day.
The total project from initial contact with the home office in Charlottesville to the non threatening visit from Mike, the sales rep., was easy and informative at every turn.
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Response from the owner - 2023-04-19
Thanks Ronald for the wonderful review of Window Depot. We are happy to know you are pleased with our services.
The estimate/final bid process was lengthier than it should have been, but everything else was A+: the communication throughout the process, the installation crew, and the follow-up. We had two minor issues that needed an additional visit, and they had someone on site within 2 hours of flagging the problems. Impressive!
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Response from the owner - 2023-04-19
Thank you for taking the time to share your feedback with our team at Window Depot of Charlottesville. It's great to know that you were impressed with our service. Have a great day!
Margaret Bahret
4/19/2022
Professional, friendly, good job, good product
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Response from the owner - 2022-04-19
We appreciate the lovely feedback of Window Depot USA of Charlottesville. Thank you and have a great day!
This review is from Elizabeth Smith, who used Window Depot to replace 20 windows recently. Patrick, Wes, Melvin, and Blake were very efficient and professional. I would highly recommend their services to anyone needing replacement windows. My windows look incredible now. Thank you SO much for everything!!
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Response from the owner - 2022-04-19
Thanks for the wonderful review of Window Depot USA of Charlottesville. We appreciate you taking time to leave your feedback and are happy we were able to serve you so well.
The salesperson gave me all of the details I needed and showed me a ton of different options and pricing that correlated to the options. In the end it was exactly what we envisioned. The installers had both doors done in a morning and I couldn’t be happier. I’ll be back for future projects.
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Response from the owner - 2022-04-19
Thank you, Nick. We appreciate your kind review of Window Depot USA of Charlottesville and are happy you had a great experience with our company!
We had an excellent experience with Window Depot. Mike the salesperson gave us an in-depth presentation on the types of windows they vend, and bid for the replacement of one window and all windows. The prices were reasonable. Due to the COVID epidemic, we decided only to replace our large damaged living room window. However, we will be coming back to WD to replace the remaining windows next year once COVID has passed. The company delivered our new window in the promised time frame and installers did a flawless job of installing. Be sure to consider this firm if you are in the market for new windows!
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Response from the owner - 2021-04-19
Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us.
Sales and install was great. Very professional. Cleaned up after. Looking good!!
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Response from the owner - 2022-04-19
Thanks for your review. We're happy that everything went smoothly!
Window Depot of Charlottesville installed a window to replace a bay window that had rotted. Everyone from the office staff, sales rep and installation crew was awesome. If I had questions before the installation I got a quick response. Jarrod and his installation crew were so nice. They did a wonderful job and answered any questions I had. They cleaned up before they left. He even called to let me know they were on their way the day of the install. I am very impressed with them and would use them again. I highly recommend them.
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Response from the owner - 2022-04-19
We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers.
I was given all the information I needed and was happy to select Window Depot to replace all the windows in my home. Communication from the company was clear to arrange the install date. Thr installation went very smoothly. The staff was friendly and efficient and knowledgeable. I would highly recommend Window Depot.
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Response from the owner - 2022-04-19
We're grateful to know that you had a good experience with our company. Thank you for choosing Window Depot to replace your windows!
Julia McCartney
4/19/2022
We had a great experience with Window Depot! Their communication was excellent and prompt. The installation crew was professional, timely and exceeded our expectations. I highly recommend!
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Response from the owner - 2022-04-19
We appreciate your kind feedback of Window Depot USA of Charlottesville and thank you for taking the time to leave us a review.
Nice, friendly, hard working, very nicely finished product
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Response from the owner - 2022-04-19
Thank you so much for your review of Window Depot USA of Charlottesville! We truly appreciate the feedback and hope you have a great day!
They were great with the install, even with the delays from supply! The install was quick, quiet, and the crew were friendly and communicative!
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Response from the owner - 2022-04-19
We're happy to hear you had a good experience with us at Window Depot of Charlottesville! Thanks for your business!
John DiClemente
4/19/2022
Excellent windows and quality workmanship. The installers were very professional, very friendly and cleaned after themselves. Overall, very pleased. Would gladly recommend Window Depot to anyone.
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Response from the owner - 2022-04-19
We're happy to hear you had an awesome experience with us at Window Depot USA of Charlottesville. Thanks for sharing your recommendation!
Window depot and their crew did an amazing job from start to finish with our windows and front door project. Everyone from the company was friendly, detail oriented and professional. I would highly recommend window depot to anyone looking to replace their windows and doors. If you aren’t sure who to use, you can stop looking now and just call window depot. They will quote you fairly, do excellent work and finish the job in a timely manner. Thank you so much window depot!!
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Response from the owner - 2022-04-19
We're thrilled to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. Thank you!
Everting went well. Windows are beautiful
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Response from the owner - 2022-04-19
Thanks so much for taking the time to share your feedback! We're happy to hear that you had a great experience with us at Window Depot USA of Charlottesville.
It was a pleasure doing business with this company. From the initial store visit (I wanted to see their product line in person which was very helpful) to the sales rep visit to the installation went smoothly. The installers were great - on time, courteous, worked diligently and answered all questions that I had throughout the process. I’m extremely happy with my new windows.
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Response from the owner - 2022-04-19
It was a pleasure doing business with you as well. We're grateful to know that your experience with us was an amazing one!
Great experience with Window Depot. Salesperson was fantastic, great at explaining the difference between multiple windows and options. Plus the installation went smoothly and the crew was great to work with.
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Response from the owner - 2022-04-19
Thanks for the kind words! We're happy to hear that you had a great experience with our team at Window Depot of Charlottesville.
Rob and Blake were very nice, very organized. Very personable. They got a huge kick out of my kids being excited and cheering for them. My window looks amazing.
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Response from the owner - 2022-04-19
Thank you for your five-star review. Our team at Window Depot of Charlottesville always strives for the highest standards. We are delighted we made your experience a positive one.
Tricia Traugott
4/19/2022
Great job! Guys couldn’t have been nicer, cleaned up and were very conscientious!
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Response from the owner - 2022-04-19
We appreciate the five stars! Thank you for rating Window Depot USA of Charlottesville and have a great day.
I’m very happy with my window. Installation was delayed a few months but the installers did a beautiful job! The price point was great.
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Response from the owner - 2022-04-19
We appreciate the lovely feedback of Window Depot USA of Charlottesville. Thank you and have a great day!
Taylor Davenport
4/19/2022
They did great work and set expectations well. Thanks for the great windows and service!
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Response from the owner - 2022-04-19
You're quite welcome. We're glad we can serve you so well!
Installers worked quickly and did a good job. Overall pleased with the process. Melvin was a great installer and made sure his crew delivered a quality job
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Response from the owner - 2022-04-19
Thank you for your five star review. The Window Depot USA of Charlottesville team is delighted we could serve you so well.
The 25-year-old home I moved into in July was in desperate need of new windows. In two days, Rob installed 10 windows that transformed my home. I love them! They look outstanding, and I couldn't be happier.
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Response from the owner - 2022-04-19
What a lovely review. Thank you Tom for taking the time to share with us your experience. We are pleased to welcome you to our Happy Customer Club!
Great job! Very professional, quality products, extremely good staff. Compared to others, good turnaround time, and reasonable prices. Best warranty, as well.
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Response from the owner - 2022-04-19
Thank you so much for your review of Window Depot USA of Charlottesville! We truly appreciate the feedback. Have a great day!
No major complaints. The only reason I'm not rating 5 stars is it wasn't a "perfect" experience, but it was much better than expected considering how hard it is to find people and companies that do good work and communicate. I was braced for far more issues than we had. It took a very long time after order to get the windows, but we were fine with that since we didn't want the install happening in the dead of winter anyway. There was one trim piece that didn't come with the package that had to be custom ordered and that took a couple weeks to get finished but it wasn't a big deal. The salesman, Mike was very helpful in presenting the product options and was available through the process if we needed anything he could help with. DeNika in the office did a good job keeping me informed and scheduling appointments. The field crew was outstanding. Melvin is a master glazier on the caulking! The whole crew was professional, polite and good at what they do, and I think we had both of their crews because we were replacing all of the windows on a two story house. They were also done in really good time, so they are doing a bang up job for the owners. They worked very hard, no slacking at all. The product is good for the value. A few little quirks, most of which were able to be adjusted by Melvin and he showed me how to even make some of my own adjustments. The windows gobble up some space so they have a smaller field of vision than what they replaced and the window blinds had to be reinstalled so they stick out of the opening a bit because the new windows stick so much farther in to the opening than the old. Any spring loaded curtain rods could no longer be used because of this. The bottom of the screens are visible when they are slid all the way up. A little nitpicky but not the best look. We took almost all of the screens out anyway, both for the view but also we only open windows at certain times of the year and then its only certain windows. So the fact that some of the screens dont "dock" like they are supposed to in the up position isn't a problem generally. There was nothing Melvin could do with a few of them, it's a manufacturing flaw, vinyl welds that were built up a little too much. Not a deal breaker. They are easy to clean although we cant seem to get little circles off the glass on some of them. Looks to me from suction cups. Its not super visible though. I haven't tried a solvent yet. We love that we chose to not have the grids in the glass. The new bay window is now like a "window to the world"! Or at least the forest in our case... We, without question, recommend Window Depot of Charlottesville and would use them again ourselves AND buy the product again.
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Response from the owner - 2022-04-19
We appreciate your review of Window Depot USA of Charlottesville and are happy that we exceeded your expectations.
The Window Depot salesman and installation crew were excellent! They installed a replacement sliding glass French Door style doors. Beautiful product. The time of between ordering and delivery was several months due to Covid effects on manufacturing and shipping. Thank you!
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Response from the owner - 2021-04-19
Thank you for your five star review. The Window Depot USA of Charlottesville team is delighted we could serve you so well.
Everything was great! The instillation was smooth and the new windows and sliding glass doors look fantastic.
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Response from the owner - 2021-04-19
Thank you for your review. Our team at Window Depot always strives for the highest standards. We are delighted we made your experience a positive one.
The windows are beautiful! The installation crew were polite, efficient and professional. I highly recommend Window Depot USA of Charlottesville.
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Response from the owner - 2021-04-19
Thanks Faith for the wonderful review of Window Depot. We appreciate you taking time to leave your feedback.
Excellent product. Excellent crew. Very happy with our new windows and doors.
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Response from the owner - 2021-04-19
We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. Thank you for your business.
Covid slowed the delivery of the windows and door, but when they did come in, they got right to work. Windows look great and the work only took 2 days. 7 windows and a patio door.
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Response from the owner - 2021-04-19
Thank you for taking the time to share your feedback with our team at Window Depot USA of Charlottesville. It's great to know that you are happy with your windows and your installation.
Fantastic service! Our sales consultant was amazing and took us through all the options without pushing us. We felt well-informed and felt like our choice was our own. The price was also fantastic compared to other options we had explored. Installation was fast and easy. Super clean at the end and just overall extraordinarily professional. We couldn’t be happier with the results! Our new windows look amazing!
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Response from the owner - 2021-04-19
Thanks a bunch for your kind words, Joshua. It's reviews like this that make us at Window Depot USA of Charlottesville excited to come into work every day.
Our new windows from Window Depot have upgraded the appearance of our entire house even more than we expected. We spoke with several window companies and chose Window Depot based on the value and the experience we had dealing with the people at the company. We had a variety of windows replaced and the staff at Window Depot made the process go very smoothly. Everyone we dealt with was exceptionally nice from Mike, who took our initial order, to the office folks who kept us informed, to the guys who came to do the measurements and installations - all were helpful and professional. We really appreciated that everyone wore masks and took safety seriously without us having to ask. We highly recommend Window Depot for windows that are a great value with a great warranty!
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Response from the owner - 2021-04-19
That is so amazing to hear, Katy! Thank you so much for taking the time to share your feedback with our team at Window Depot. It's great to know that we continue to provide our customers with everything they need. Have a great day!
They are professional and do a great job. We love our new windows!
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Response from the owner - 2021-04-19
Hey there, thanks for the kind words! We're thrilled to hear you enjoyed your experience with Window Depot USA of Charlottesville.
28k Subscriber Challenge no videos
4/19/2021
Frank Amory's team from Window Depot installed my windows last winter. I also bought Norman shades from Window Depot. One shade wasn't operating properly. Just from photos, the team diagnosed the problem. Today, Sam the technician arrived and replaced a small part. He had the shade back to normal in less than five minutes! Sam and the WD family deserve A++++ for their diligence, customer service, and high quality products. From a very satisfied customer, highly recommended!!
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Response from the owner - 2021-04-19
Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Window Depot USA of Charlottesville and what we offer.
Excellent experience. Good options to choose from, and quality, timely installation.
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Response from the owner - 2021-04-19
That is so amazing to hear, James! Thank you so much for taking the time to share your feedback with our team at Window Depot USA of Charlottesville. It's great to know that we continue to provide our customers with everything they need. Have a great day!
I have been very pleased with my experience and the quality of the products (double hung vinyl windows). The sales person who came to provided my initial introduction to the windows was very knowledgable and very low key. He answered my questions and was professional. The employees who came to measure were professional as were the installers who were competent and efficient. The administrative personnel were responsive in keeping me informed about installation dates and any changes that might need to be made. I would highly recommend Window Depot for their product and service.
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Response from the owner - 2021-04-19
We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers.
Christina Sheppard
4/19/2020
Window Depot is always clean and professional and I love the windows! I have them on both my rental property and my own home. Highly recommended!
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Response from the owner - 2020-04-19
Thank you for your review and your recommendation! We appreciate it very much.
We highly recommend Window Depot! We purchased siding and windows and our house looks new. The difference is amazing! We have only heard positive comments from friends and neighbors. The technicians were very considerate. They cleaned up daily and returned ladders to the backyard.
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Response from the owner - 2020-04-19
Thank you very much for taking the time to leave us a review. We are grateful for your business!
Carolyn Merrick
4/19/2020
We interviewed three top window replacement companies from Angie’s List. What appealed to us about Window Depot was 1. Frank, the owner, came to do the interview/assessment. 2. Frank had several window options to choose from, all of which were good options. He helped us tailor the 14 window replacement to our needs. We decided to go with triple pane Vynal windows 3. Frank’s prices were competitive and even significantly lower than the other two companies interviewed. 4. There was no pressure from Frank to buy - no rushing us to make a snap decision. 5. Fixing rotted out wood sills before wrapping them was done for a nominal fee, and done well. 6. The crew was seasoned, polite, and efficient. 7. The windows were actually installed ahead of schedule - yay! 8. Company follow up/support was superb from the time the windows were ordered and after installation. 9. Wow, the triple pane windows really do block the sound! (we live off a road, and the difference from single pane to triple pane is significant).10. The house holds the heat much better. There you go - ten good reasons! Thank you Frank, Arthur and your installation team, and the customer support team.
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Response from the owner - 2020-04-19
Thank you for such an incredible review! We are very happy you are pleased with your new windows and with our service. Thank you for choosing Window Depot!
Great company. Work was done sooner than expected
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Response from the owner - 2020-04-19
Thank you for taking the time to write a review. And thank you very much for your business!
Everything about this experience from the estimate to the installation of the window was easy, professional and the quality is great. I will be using Window Depot in the future for other window installations.
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Response from the owner - 2020-04-19
Thank you for your kind words! We appreciate you taking the time to write us a review. Thank you for your business!
We were very satisfied with our experience using Window Depot USA. After receiving several quotes from other local contractors and door installers, we feel we got the best deal with Window Depot. They were never pushy about a sales agenda, communication was swift and direct, and the process lasted as long as they quoted us. Installation was done in under 4 hours, the work was tidy, and the workers were courteous. We highly recommend them!
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Response from the owner - 2020-04-19
Thank you for taking the time to leave us a review! We are very happy that you are satisfied with your experience and appreciate your recommendation! Please enjoy your new sliding glass door 🙂
First of all the windows (Sierra Pacific) are beautiful! In addition to beautiful windows, Gene and his crew were wonderful installers. They were very professional and did a great job. They arrived on time each day they worked and left the site clean and in good shape. The whole team from sales through install have been a pleasure to work with! Highly recommend!!
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Response from the owner - 2020-04-19
Thank you for your kind words. We are very happy that you’re happy. Your Sierra Pacific wood windows really do look beautiful.
Window depot did an amazing job with product and installation we are very pleased with the company and windows.frank is very great to work with Kevin and the install crew were very Professional and thorough in the installation of my windows
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Response from the owner - 2020-04-19
Thank you so much for taking the time to review our company! We are happy that you are happy!
We had a wonderful experience with window Depot USA of Richmond. Their installers did a great job. They picked up and left everything very clean. They fixed minor details and let us know about it. My kids love their new windows. Thank you 👍
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Response from the owner - 2020-04-19
Thank you for your review! We appreciate your business very much!
From the moment I contacted Window Depot I was impressed with the professionalism of each person I spoke to. The process was seamless as they stayed in contact with me during the manufacturing time to scheduling my install. As for the installation, I couldn’t be happier. Gene and his team were incredible. Extremely professional, polite, courteous and down right genuinely nice guys. Hands down I’d recommend Window Depot to everyone!
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Response from the owner - 2020-04-19
Thank you so much for this awesome review! We appreciate your business very much!
Very capable and friendly. All are easy to work with and products are excellent. Pricing very reasonable, especially for the level of quality!
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Response from the owner - 2020-04-19
Thank you for the fantastic review! We appreciate your business very much.
Support the underdog! These guys dont use contractors and stick to excellent in-house employees that are proud of who they work for. Also, excellent product--but that's almost an afterthought when considering their superb customer service.
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Response from the owner - 2020-04-19
Thank you so much for your fantastic review! We appreciate it very much. Thank you for your business!
Delfin Raymundo
4/19/2020
Very happy with my new window. The employees I dealt with were all pros from the top down. I am now looking forward into lowering my gas & electric bill! Thanks Window Depot Richmond.
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Response from the owner - 2021-04-19
Thank you, Delfin. We appreciate your kind review of Window Depot USA of Charlottesville! Take care.
I had a wonderful experience with Window Depot. Frank the sales rep came out to our house numerous times to get the measurements right for our new sunroom. The work crew came out on a Sunday to instal the windows because it rained on our scheduled day. They always communicated with us if they were even a few minutes late. We love our new sunroom.
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Response from the owner - 2020-04-19
We are so happy you had a positive experience with our company! We are thankful for your business and your recommendation.
Good quality and timely install
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Response from the owner - 2021-04-19
We appreciate the lovely feedback of Window Depot USA of Charlottesville. Thank you and have a great day!
My windows look beautiful!! The two gentleman that installed my windows provided excellent service & they vacuumed not leaving a mess behinds which was greatly appreciated. Very affordable thanks Window Depot!!
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Response from the owner - 2020-04-19
Thank you for taking the time to write this review! We appreciate your business and are happy you are pleased with your new windows.
jeannie kennedy
4/19/2019
Great company. My new windows are fantastic.
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Response from the owner - 2019-04-19
Thank you for your review. We are thrilled that you pleased with your new windows! Thank you for your business!
Artizen Property Group
4/19/2019
Had a great experience with the salesman and the installation crew. The installers called ahead and arrived promptly at the scheduled time. They were clean and efficient. They were also very informative and engaging. They finished earlier than expected and delivered a class A installation. I would Highly recommend this company due to the lack of sales pressure and ease of the total process. Excellent service would be an understatement!! Billy Covington Home Owner
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Response from the owner - 2019-04-19
Thank you so much for taking the time to leave us this amazing review. We will pass along your kind words to our team.
Great customer service!!!
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Response from the owner - 2021-04-19
Thank you, Maria. We appreciate your 5 star review review of Window Depot USA of Charlottesville. Take care.
We purchased a whole house of their best replacement windows, plus a sliding glass doore to the deck. The product and the installation exceeded our expectations. Highly recommend Window Depot in Charlottesville. Frank Amory the owner did an excellent job explaining our choices, and his wife Laura was great with communications.
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Response from the owner - 2021-04-19
Thanks a bunch for your kind words, Bob. It's reviews like this that make us at Window Depot USA of Charlottesville excited to come into work every day.
We are very pleased with the product and the service we received from Window Depot. Our salesman, Michael was very friendly and professional and knew his product. We shopped around to several other companies and finally decided that Window Depot was the choice for us because we liked all the features they offered and the price was unbeatable. The 26 windows and 1sliding glass door were just installed yesterday and the crew worked hard to get the job done in one day. They worked into the dark to get it done, which however caused them to leave behind a little too much debris. Other than that, they were professional and courteous and their quality of installation was outstanding. We would recommend Window Depot to anyone. James and Lori Konicki
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Response from the owner - 2021-04-19
We appreciate your kind feedback of Window Depot and thank you for taking the time to leave us a review. Have a great day and thanks again.
